Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of our website, www.stevemackey.com.au, and any products or services offered through our platform. By accessing or purchasing from our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our website.

2. Products and Services

2.1 Description of Products

We sell high-quality photographic framed and unframed prints in selected styles. Each product is described with care, including specifications such as dimensions, materials, and finishes. Please note that all images of products on our site are for illustrative purposes only. Actual products may vary slightly due to factors such as display settings and lighting conditions.

2.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3. Pricing and Payments

3.1 Pricing

All prices are listed in AUD and include applicable taxes unless otherwise stated. Shipping and handling fees will be calculated during checkout based on the delivery address. Prices and promotions are subject to change without prior notice.

3.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards via Stripe
  • PayPal
  • Direct Bank Transfer

Full payment must be made at the time of purchase. Orders will not be processed until payment is received.

4. Shipping and Delivery

4.1 Shipping

We offer international shipping. Shipping times and costs may vary depending on your location.

4.2 Delivery

We are not responsible for delays caused by shipping carriers or for incorrect shipping addresses provided by the customer. If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

5. Returns and Refunds

5.1 Return Policy

We want you to be satisfied with your purchase. If you are not, you may return your order within 7 days of delivery for a refund or exchange, provided that the product is in its original condition and packaging.

5.2 Non-returnable Items

Please note that custom frames or personalized items cannot be returned unless they are defective or damaged.

5.3 Refunds

Refunds will be processed within 7 business days after we receive and inspect the returned item. Shipping fees are non-refundable.

6. Intellectual Property

All photographs, designs, and other content displayed on our website are the intellectual property of Steve Mackey or its licensors. You may not use, reproduce, distribute, or modify any content without prior written consent from us.

7. Limitation of Liability

To the fullest extent permitted by law, Steve Mackey is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products, website, or services.

8. Privacy

Your privacy is important to us. We ensure that any personal information you provide is kept safe and secure. We do not share your data with third parties, and we take all necessary measures to protect it throughout the transaction process.

9. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time without prior notice. It is your responsibility to review this page regularly to stay informed of any changes.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms or your use of our website will be subject to the jurisdiction of the courts in Australia.

If you have any questions or concerns about these Terms and Conditions, please contact us at info@stevemackey.com.au or through our Contact Form.